Join Robert Nordlund from Association Reserves and the 2018 National “Manager of the Year” Winners as they dive into what has added to their success as Managers.

In this free webinar, Robert Sides (Regatta Seaside HOA) and Kate Hightshoe (Hubbell Realty Company) will share tips that have led to their success in the complex field of Association Management:
• Tech integration on efficiency
• Maximizing strengths and addressing weaknesses
• Defining success – KPI’s, Deliverables, Scorecards, and Key Metrics
• Quality initiatives – Focus on the Customer Experience
• Effective communication – Intentional Messaging