A registered professional engineer, Robert has been involved in the Community Association industry since 1982. Robert founded Association Reserves, Inc. in 1986 and has pioneered many widely used reserve funding concepts. For his expertise, he earned the Community Association Institute’s (CAI) Reserve Specialist (RS) designation and has the distinction of being RS #5. Robert was involved in creating the 1998 National Reserve Study Standards and has greatly influenced the Reserve Study industry. He is a past Chairman of CAI’s Reserve Professionals Committee, past Chairman of the Association of Professional Reserve Analysts, and past President of the Community Association’s Institute (CAI) Greater Los Angeles Chapter. Robert regularly writes on the topic of Reserve Studies and is a frequent speaker in industry-sponsored seminars and presentations throughout the United States. He is often called to serve as an expert witness in litigation involving reserve issues.

OTHER CREDENTIALS

CAI Educated Business Partner

Sean joined Association Reserves, Inc. in 2003 after graduating from Cal State Northridge. He has completed thousands of Reserve Studies for a wide range of property types including condominiums, luxury timeshare resorts, high-rises, schools, libraries, public municipalities and worship facilities.

For his expertise, he earned the Community Association Institute’s (CAI) Reserve Specialist (RS) designation and has the distinction of being RS #115. His Reserve Study experience includes projects across the lower-48 States, as well as abroad, including Spain, the United Kingdom, France, Puerto Rico, Mexico, Thailand, Macau, and Dubai.

OTHER CREDENTIALS

CAI Educated Business Partner

Carol Serrano has been a pillar of the Association Reserves family since 1994. Prior to that time, she worked for a major Southern California developer. As our Office Manager, Carol’s demonstrates the efficiency, organizational skills, and attention to detail necessary to keep our far-flung operation running smoothly. Carol graduated from California State University, Northridge, and lives in Simi Valley with her two boys.

A Chicago, IL native, Johannes began working for Association Reserves in 2011 after obtaining a degree in Business Management from California Lutheran University. He came to Association Reserves with a strong background in residential and commercial real estate, specializing in multi-family investment properties and vacation homes. That experience, along with his passion for customer service, has translated well into providing thorough insight into the needs and interests of his Association clients.

Aaron joined the Association Reserves team in 2013 after graduating from Pepperdine University. His experience includes extensive work in mortgage field services including property preservation and rehabilitation as well as in entertainment as a production assistant and musician. Aaron takes to heart the importance of developing strong relationships with Association clients in order to provide each of them with excellent customer service and Reserve Studies that are easy to understand.

Hailing from Auburn, Washington, Drew joined Association Reserves in 2016 after graduating from Pepperdine University where he completed a BA in Economics. Drew’s economic way of thinking translates into making wise, calculated and rational decisions for clients.

Una joined Association Reserves Inc. in 2017, working for both the corporate office and the Los Angeles office. Previously, Una worked as a technical writer for Walt Disney Imagineering as well as other theme park companies and vendors. Una brings a comprehensive understanding of electro-mechanical systems, construction and renovation as well as a commitment to research and attention to detail. A longtime resident of Thousand Oaks, she enjoys spending time with her family, volunteering with a wolf rescue non-profit and exploring the many wine regions of California.

Andy joined the Association Reserves team in 2021 after a ten year career in higher education at Pepperdine and Drury Universities. He brings with him a strong background in coaching and consulting, which is a valuable skill set that he uses to guide our clients to achieve successful Reserve planning. Andy is currently working with our Production Staff on a wide range of projects across Southern California and beyond.

Hailing from Minneapolis, MN, Maggie joined the Association Reserves team in 2021 after graduating from the University of Minnesota with a BS in Mechanical Engineering. Maggie has experience in project management, as well as designing HVAC and ventilation systems to satisfy government energy and safety standards. Her background and experience are well-suited for her new Reserve Study career and providing trusted insights to our clients.