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This question came up twice last week, so it seemed like a good one to answer to a larger audience here in our blog. We believe Reserve Studies are a specialty. We have seen, over the last few years, some Architectural and Engineering (consulting and building envelope types) entering the field of Reserve Studies. Their strength is in other areas, and it appears that Reserve Studies have become a new service they can offer to community associations.

Apparently there are many questions on this issue at this time. The last blog entry answered the questions two people asked if our Reserve Study would replace their need for a "Building Envelope Analysis". Earlier this week someone asked if our Reserve Study was an insurance appraisal report (please see an article related to that question on our website:

So much of the field of Reserve Studies and reserve fund budgeting is about being fair. The core goal is attempting to have the owners enjoying the use of the association’s assets pay for the deterioration that occurred to those common area assets during their time of ownership. So should an association ever implement a reserve fund policy perceived to be unfair?

Conventional wisdom says the client is always right. Customer service principles support that concept: please the client, nurture relationships for repeat business, etc. But what if it is your job to provide professional counsel, and the nature of the news you deliver is that it often causes the client some discomfort?